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NetXL+ Accelerator
Frequently Asked Questions (FAQ)

Accelerator - About
  How do I disable the Internet accelerator?
  How do I enable the Internet accelerator?
  What is accelerated?
  Are downloads, streaming media and games accelerated too?
  Can I use the Internet accelerator on multiple machines?
  Can I use the Internet accelerator when I travel?
  How do I know if I am receiving acceleration?
  How do I know what Internet Accelerator version I have?
  How does the Internet accelerator service work?
  How much faster will my connection be?
  Is email accelerated?
  Is use of file sharing (P2P) applications accelerated?
  We are using a shared Internet connection. Where should we install the Internet accelerator?
  What is the Status Tab?

Accelerator - Registration & Installation
  How do I install the service?
  How do I cancel my Internet accelerator service?
  How do I upgrade my Internet accelerator service?
  MAC Users: I had Propel and installed the new Internet Accelerator, but it won't work properly. Why?
  What browser settings will be modified after I install the Internet accelerator?
  Will I need to change my ISP (Internet Service Provider)?

Accelerator - System Requirements & Compatibility
  What are the system and browser requirements?
  I have McAfee. Is this compatible?
  I have Norton Anti Virus and experience problems using the Internet accelerator after updating my virus definitions. What should I do?
  I have Norton Internet Security. Is it compatible with the Internet accelerator?
  Is AOL supported?

Accelerator - Troubleshooting
  Can I use Ebay while the Internet accelerator is enabled?
  How do I obtain technical support?
  I have XP Service Pack 2 and am having difficulties connecting to the Internet.
  When I try to surf the Internet, I see an "Invalid Access Code" message.
  Why do I receive a "Conflict" error message after installing the Internet accelerator?
  Why do I see an "Effective Speed: Check Later" message?
  Why is my access code being denied, even though I am using the correct access code?

Accelerator - Settings: Tools
  I don't have a Tools Tab on the Settings Menu. Why?
  Using the Tools Tab

Accelerator - Settings: Advanced
  Using the Advanced Tab

Accelerator - Settings: Ad Blocker
  Using the Ad Blocker
  What are the advantages of ad blocking?

Accelerator - Settings: Parental Control
  I disabled the Parental Control tool, but still see an "Access Denied" Page. What should I do?
  I don't have a Parental Control Tab on the Settings Menu. Why?
  I forgot my Parental Control Administrator Password and now I can't disable the filter. What should I do?
  Using the Parental Control Feature

Accelerator - Settings: Anti Spyware
  Does the Anti Spyware feature scan all of my hard drives?
  I don't have an Anti-Spyware Tab on my Settings Menu. Why?
  Using the Anti-Spyware Tool

Accelerator - Settings: Acceleration
  Using the Acceleration Tab
 




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